Secure Payments

We do everything in our power to ensure the security and confidentiality of your data during transactions on our website. All transactions carried out on our e-commerce site are secured through advanced encryption and security technologies.

1. Transaction Security

We use SSL (Secure Socket Layer) encryption protocol to protect the personal and financial information of our customers. This protocol ensures that all data exchanged between our site and your browser is encrypted and therefore protected against any attempt at hacking or fraud.

2. Available Payment Methods

On our site, you can pay for your purchases using various secure payment methods, including:

• Credit Card: We accept Visa, MasterCard, American Express, and other widely used credit and debit cards. Card payments are secured with 3D Secure technology, which adds an extra layer of authentication to prevent fraud.
• PayPal: You can choose to pay via PayPal, a widely recognized online payment platform known for its security and simplicity. When using PayPal, your banking information is never shared with our site.
• Other Secure Payment Methods: Depending on the region and customer preferences, we also offer other secure payment methods such as Apple Pay and Google Pay.

3. Fraud Protection

We are committed to ensuring the security of our customers and preventing fraud. As such, we use fraud detection tools and enhanced security systems to monitor and verify each transaction. In case of suspected fraud, we reserve the right to refuse an order or request additional information to verify the customer’s identity.

4. Confidentiality and Protection of Banking Data

Your payment data is not stored on our servers. All payment card information is processed by PCI-DSS certified payment service providers, who are subject to strict banking security standards.

5. Customer Service

If you have any questions regarding secure payments or concerns about a specific transaction, our customer service team is available to assist you. You can contact us at [email address] or by phone at +33 5 57 24 59 35.

6. Refunds and Disputes

In the event of a return or order cancellation, refunds will be made using the same payment method used for the original transaction. For more information on our return and refund policy, please consult our Terms and Conditions of Sale.